Terms and Conditions

Updated on 12-FEB-2024

Welcome to Gozoz!

These terms and conditions outline the rules and regulations for the use of Hirelyz Business Solutions Private Limited's Website, located at www.gozoz.in.

By accessing this website we assume you accept these terms and conditions. Do not continue to use Gozoz if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company's terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client's needs in respect of provision of the Company's stated services, in accordance with and subject to, prevailing law of in. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies

We employ the use of cookies. By accessing Gozoz, you agreed to use cookies in agreement with the Hirelyz Business Solutions Private Limited's Privacy Policy.

Most interactive websites use cookies to let us retrieve the user's details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

Services:

We offer food delivery, grocery delivery, and e-commerce services. We strive to provide the best possible service to our customers, which includes same-day delivery or instant delivery for food orders.

Delivery Charges:

We charge a delivery fee of up to 7 INR per kilometer, which may vary depending on the distance of the delivery location. We reserve the right to change our delivery charges at any time without prior notice.

No Refund Policy:

We do not offer any refunds once an order has been confirmed and delivered. However, if you have any complaints or issues with your order, please contact our customer support team, and we will do our best to resolve the issue.

Payment:

We accept payment through various modes, including debit/credit cards, net banking, UPI, and cash on delivery (COD). However, COD is only available for select areas and orders.

User Account:

To use our services, you need to create an account on our platform. You are responsible for maintaining the confidentiality of your account details, including your username and password. You are also responsible for any activity that occurs on your account.

Intellectual Property:

All content on our platform, including text, graphics, logos, images, and software, is the property of Gozoz or our partners and is protected by copyright laws. You may not use any of our content without our prior written consent.

Indemnification:

You agree to indemnify and hold Gozoz, its affiliates, partners, and employees harmless from any claims, damages, or losses arising out of your use of our services.

Governing Law:

These terms and conditions shall be governed by and construed in accordance with the laws of India, and any disputes arising out of these terms and conditions shall be subject to the jurisdiction of the courts of India.

Changes to Terms and Conditions:

We reserve the right to change these terms and conditions at any time without prior notice. By continuing to use our services after any such changes, you agree to be bound by the revised terms and conditions.

Thank you for using Gozoz!